Foreigner desk

Foreigner desk discounts

Where to ask

Lotte 1F or B1 information desk (most branches)

Tourist Membership Card.
5-7% off at most counters; Myeongdong / Jamsil cards double as a transit pass.

Shinsegae Foreigner Service Center, 13F (Main store, Myeongdong)

Members Card.
5% off, max 5 transactions per month, plus 2 drink coupons for the Members Bar.

Hyundai Concierge desk at Apgujeong, Trade Center, Pangyo, The Hyundai Seoul, Sinchon

K-Card and brand vouchers.
5-10% off on participating brands; daily caps apply.

Galleria Concierge, Apgujeong East / West Wings

VIP Tourist Voucher.
5% off on luxury floors (East and West Wings).

Quick facts

Discount 5-7%
Cost Free
Stack with Tax refund
Bring Passport

Store programs

StoreWhereWhat you get
Lotte 1F or B1 information desk (most branches) Tourist Membership Card.
5-7% off at most counters; Myeongdong / Jamsil cards double as a transit pass.
Shinsegae Foreigner Service Center, 13F (Main store, Myeongdong) Members Card.
5% off, max 5 transactions per month, plus 2 drink coupons for the Members Bar.
Hyundai Concierge desk at Apgujeong, Trade Center, Pangyo, The Hyundai Seoul, Sinchon K-Card and brand vouchers.
5-10% off on participating brands; daily caps apply.
Galleria Concierge, Apgujeong East / West Wings VIP Tourist Voucher.
5% off on luxury floors (East and West Wings).

How to use it

Stop at the info desk first

Before you shop, find the customer-service or information desk on the ground or basement floor.

Tell them "foreigner discount card, please".
They'll ask for your passport.

Show the card at the brand counter

When paying, hand over the card with your card or cash.
The cashier deducts the % automatically.

Some luxury counters (Hermès, Chanel, Rolex) opt out.
Ask first.

Stack with the tax refund

The 5-7% foreigner discount applies first.
Then the VAT tax-free refund (~5-8%) is calculated on the discounted amount.

On a ₩500,000 bag, that's typically ₩50-70k saved.

Tips

Same person

Same passport, same person.
The card is name-bound.
Don't hand it to a friend or family member.
Counters do check.

Best Lotte deal

Lotte's transit version is the best deal.
One card = department-store discount + T-money credit + duty-free mileage.
Pick this if you're going through Myeongdong or Jamsil.

Restaurants excluded

Food court and cafés often excluded.
The discount usually covers brand boutiques and cosmetics, not restaurants on the food floors.

Updated June 2026.

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